Frequently Asked Questions
Do I need to be home for the service?
Nope! As long as your bins are accessible and already emptied by your hauler, we can clean them while you're out. We'll text you before-and-after photos when we're done.
What happens to the dirty water?
We capture the dirty wash water from inside your bin in our tank.
What do you use around pets and kids?
We chose our cleaning products with families and pets in mind, and we text before we arrive so you can bring pets inside.
How long does it take?
Most repeat visits are quick. First deep cleans on neglected bins take longer. You don't need to be home either way.
Can I cancel my subscription?
No long-term contract and no cancellation fee. If you cancel after only your first clean, the true-up is $89.99 + $9.99 per extra bin, minus all plan and extra-bin charges you actually paid, never more.
Will every stain come off?
Most grime does. Glue, tar, paint and other sticky residue, and black scuff or scrape marks, may not come off. We make a best effort and tell you honestly what's left. Results vary with the bin's age, material and how dirty it is. We're not responsible for bins that are already cracked or broken. See our Terms.
What if it storms?
If storms, ice, heat advisories or unsafe roads stop us, we'll text you and reschedule at no charge.
When do you come, and what does it cover?
The day after your trash pickup, between 8 AM and 6 PM. Every plan and the Deep Clean cover up to 2 bins; extra bins are $9.99 each per visit on plans and $19.99 each on a One-Time Deep Clean. Need to skip? Text us by 8 PM the day before.